Case Study

Building People-First Culture Foundations for I Love My Job's Remote Team.

The Challenge:

For over a decade, I Love My Job has been revolutionising the recruitment industry by not just finding others jobs they love but also by creating a workplace where team members love what they do. Since 2020, I Love My Job has led by example and partnered with HappyHQ to magnify its purpose and build solid culture foundations to support its remote-first team.

HappyHQ deliverables:

Culture Mapping + Goals
Values discovery
Values embedding – including values-based performance reviews and values recognition awards
OKR and 90-day review rollout
A ‘house’ for all things culture-related through I Love My Job’s Notion board

Impact:

100% of the team would recommend ILMJ as a great place to work.
100% have clearly defined goals they feel motivated by.
100% agree there’s a culture of genuine kindness and looking after one another at work.
Bringing its already existing purpose to the forefront (knowing this was important to the team), I Love My Job became B Corp certified.
In I Love My Job's recent audit, 100% of the team felt connected and trusted at work.
The company has a current eNPS of 75 (over 5 x the UK average).
I Love My Job continues to embed culture practices that are right for the company and its team, including their Notion board for info sharing, team training, values rec awards, employee user manuals, and more.

"As a team, we talk about our values daily; they guide how we do everything within the company and have played a huge part in our recent success"

Sarah Khalfaoui
Brand + Impact Manager, I Love My Job.

"HappyHQ mapping has provided the team with the framework and guidance needed to ensure I Love My Job is a happy, inclusive, and progressive people-first company culture"

Louisa Mordaunt
Founder, I Love My Job.

Case Study

Building People-First Culture Foundations for I Love My Job's Remote Team.

The Challenge:

HappyHQ deliverables:

Impact:

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