High
Impact
Comms

Clear messages, confident delivery, and a style that still feels like you.

Good thinking deserves to make an impact

In most teams, there’s no shortage of strong ideas. What’s less consistent is what happens when those ideas are shared pitches that feel solid but don’t quite convince, meetings where the same points keep coming up without decisions getting made, moments where someone speaks and the room listens but nothing shifts.

The gap is rarely about the quality of the thinking. It’s about how the message is shaped, delivered and whether it holds up when challenged. That’s where we come in.

We help leaders and teams understand how they come across, and communicate in a way that people listen to, trust and act on.

of leaders say communication is their biggest barrier to making an impact

0 %

7 sec

is how long it takes to form a first impression of how you communicate

of pitches fail not because the idea is weak, but because the message isn't clear

0 %

2x

more likely to get buy-in when your message is structured, not improvised

"Thanks for a great session. Loved seeing the growth of the team during the day - we'll now bring this alive to the entire BNL organisation."

Steven Debrabandere, Managing Director BeNeLux, Kraft Heinz

Useful on Monday

If it doesn't change something practical, it wasn't worth doing.

We take ownership of that. Everything we run has to leave people with something they can act on the next day not a concept to think about later, but something that genuinely moves things forward. We experiment, we measure, we adapt, and we do what we say we’ll do.

Two tracks. One goal.

Speak better at work.
Speak better on stage.

Track 01: At Work

Personal Impact and Presence

For leaders and teams who need their message to land in pitches, meetings, client conversations, and the moments that matter most. We work on how thinking is shaped and delivered so it carries weight in the room.

Pitches that convince, not just inform
Meetings that move forward instead of going in circles
Key message delivery for leaders and managers
Handling challenge without losing your thread
Client conversations that build trust quickly

Track 02: On Stage

Talks, Panels and Keynotes

For people preparing to speak publicly at conferences, panels, industry events or internal all-hands. We help you build the structure, manage the nerves and develop a delivery style that’s confident and still sounds like you.

“Francesca and Janine from HappyHQ delivered an incredible multi-part development programme for our team, covering everything from presentation and personal impact to feedback, management and handling high-pressure conversations.

Our team completely bought in, showing up fully, getting stuck in, and being vulnerable enough to tackle some really tough scenarios head-on. The fact that everyone actually did their homework between the sessions proves just how engaging Francesca and Janine are. We left not just talking about presence and handling pressure, but actually feeling ready to execute it. If you get the chance to work with them, take it!”

Babel, People and Culture Training Manager, Stacy Stapes

Why people love it

What changes, and why it stays changed

01 You see yourself clearly

People start to understand how they come across, not just how they feel they’re coming across. That shift in awareness tends to change how they show up in the room pretty quickly.

02 The work is useful on Monday

Every session is built around your actual pitches, meetings and moments. There are no hypotheticals here, and the things people practise in the room are the things they walk back into at work.

03 You hold up under pressure

A lot of communication breaks down not when ideas are shared, but when they’re questioned. We spend proper time on how to stay clear and composed under pressure, without over-explaining or backing off.

04 Your message makes an impact

People leave the room with their point remembered, not just heard in the moment. It gets picked up, repeated and acted on, and over time that changes how decisions get made and whose ideas shape what happens next.

Example topics we cover

Every programme is tailored. These are the areas we come back to most.

Programmes are always designed around your organisation. The list below gives you a feel for the kind of work we do, not a fixed menu.

01

Clarity of message

Landing your point early, rather than circling it or building up to it over several minutes

02

Structure of thinking

Shaping ideas so people can follow without effort, rather than having to work hard to keep up

03

Presence and delivery

How you come across in the room tone, pace, confidence, and how you hold attention when it counts

04

Handling challenge and pressure

Staying clear and composed when questioned, without over-explaining, backing off or letting the message fall apart

05

Making an impact

Making sure your point gets heard, remembered and acted on not just in the moment, but after the meeting has moved on

Who this is for

Built for people who need to be heard

Whether you’re growing quickly and communication hasn’t kept pace, navigating a period of change, or stepping into a bigger and more visible role, this programme is designed around the situations you’re genuinely facing.

What changes

You see the difference in the room pretty quickly

Meetings move forward rather than circling the same points
People get to the point faster, and others can follow their thinking
Pitches feel tighter, more deliberate and more convincing
Leaders sound aligned, rather than slightly at odds with each other
Challenge is handled without the message falling apart
Ideas make an impact they get picked up and acted on

How this works

Practical throughout, and shaped around your organisation

🕐

Half-day or full-day sessions

The format is built around what your team needs, with enough time for practice, honest feedback and things people can take straight back to work.

👥

Small to mid-sized groups

We keep groups intentionally small so everyone gets time in the room, with meaningful feedback on their own communication rather than watching from the sidelines.

🎯

Your situations, not ours

Sessions are built around your actual pitches, meetings and high-stakes moments not generic exercises or scenarios that have nothing to do with your world.

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Ready to make an impact?

Get in touch to talk through what your team needs, or to start planning your first session.

Or email hello@happyhq.co.uk

High Impact Comms