The ultimate metric for gauging workplace happiness: eNPS in all its glory

A company’s culture influences every email, interaction, and client engagement. It can be a deciding factor in whether a company thrives or fails. However, measuring something so intangible can be challenging. At HappyHQ, we’re proud to assist our clients in doing this through our culture model and culture mapping. Among all the crucial people metrics, […]
5 Lessons learned since this picture was taken

We show this picture a lot in talks because it helps illustrate how much the world of work has changed since we took it. It also highlights how every company’s purpose can be linked back to its founders’ narrative. Taken during the summer of 2019, both of us embarked on a shared mission to change […]
How to live out core values beyond just service level

HappyHQ‘s Co-Founder, Janine Jacobs published an article in Startups Magazine. …… The best analogy I ever read about starting your own company is there’s no detailed map to guide you — you have to create your own. That’s why core values become extremely important navigators for any company big or small. Considering the uncharted nature […]
People metrics: the final piece of the puzzle for Gibsons

Case Study People metrics: the final piece of the puzzle for Gibsons The Challenge: With ‘people’ at the heart of everything they do, Gibsons partnered with HappyHQ to help them better understand what a people-first culture means to everyone to create and embed the right culture goals alongside its ‘Investors in People’ culture strategy. Industry: […]
Pixel-Perfect Principles: Celebrating a Decade of Design with Genuine Core Values for KOTA

Case Study Pixel-Perfect Principles: Celebrating a Decade of Design with Genuine Core Values for KOTA The Challenge: A creative web design agency renowned for working with world-class brands, creating award-winning work. KOTA wanted to come together to create a genuine set of heartfelt values at its core. As a remote team spread across different geographies, […]
Building People-First Culture Foundations for I Love My Job’s Remote Team

Case Study Building People-First Culture Foundations for I Love My Job’s Remote Team. The Challenge: For over a decade, I Love My Job has been revolutionising the recruitment industry by not just finding others jobs they love but also by creating a workplace where team members love what they do. Since 2020, I Love My […]
Putting people at the heart of culture goals for The Halo Group

Case Study Putting people at the heart of culture goals for The Halo Group The Challenge: With a strong emphasis on fun, laughter, and doing things differently, Halo wanted to prioritise company culture to navigate the challenges and uncertainties faced by the events industry. HappyHQ deliverables: Culture Mapping Six-Month Culture Goals + Roadmap Purpose/Values workshop […]
Post-merger and post-restructure: a culture reset for SuckUK

Case Study Post-merger and post-restructure: a culture reset for SuckUK The Challenge: Post-merger, post-lockdown, and post-restructure, SuckUK was feeling fragmented, and morale was suffering. The company wanted renewed energy, and engagement and to create a place where people love to work. Industry: Product Design Team size: +30 www.suck.uk.com HappyHQ deliverables: Culture Mapping Culture goal + […]
Weaving core values into the fabric of Cult’s future

Case Study Weaving core values into the fabric of Cult’s future. The Challenge: With an expanding opportunity in the dynamic furniture market, Cult wanted the team to come together and unite to build a sense of unity and cohesion within its growing team. The goal was to establish a shared set of core values that […]
Are You Ready to Embrace 2024’s Workplace Predictions?

New Ways of Working. As we move into 2024, the business world is on the cusp of remarkable transformation. An increasing number of individuals are predicted to leave their jobs, motivated by a search for workplaces that offer more than just monetary compensation. They’re in pursuit of meaningful work, nurturing environments, and avenues for growth […]