Re-Introducing HappyHQ: Where culture and communication come together
Over the past year, the HappyHQ and Litmus Communications teams have been working closely together, and it’s clear we’ve got something special. What began as a natural overlap of services has now become a meaningful collaboration. Today, we’re excited to reintroduce the refreshed, reimagined HappyHQ. We’ve officially joined forces with Litmus, combining expertise in culture […]
The future of work belongs to leaders who can listen
Listening isn’t just the single most underused leadership skill; it’s an art many of us think we’ve already mastered. While 92% of people believe they’re good listeners, the reality reveals a different story. Misunderstandings, missed opportunities, and surface-level conversations are clear signs that we often fail to truly hear one another. Why does this matter […]
Why culture needs great communication (and vice versa)
At HappyHQ, we believe your culture is what you stand for, and communication is how you bring it to life. Picture a workplace where culture feels stagnant or communication consistently falls short. It’s like trying to drive a car without fuel. Culture and communication aren’t just connected; they’re inseparable. Together, they shape how teams engage, […]
The ultimate metric for gauging workplace happiness: eNPS in all its glory
A company’s culture influences every email, interaction, and client engagement. It can be a deciding factor in whether a company thrives or fails. However, measuring something so intangible can be challenging. At HappyHQ, we’re proud to assist our clients in doing this through our culture model and culture mapping. Among all the crucial people metrics, […]
5 Lessons learned since this picture was taken
We show this picture a lot in talks because it helps illustrate how much the world of work has changed since we took it. It also highlights how every company’s purpose can be linked back to its founders’ narrative. Taken during the summer of 2019, both of us embarked on a shared mission to change […]
How to live out core values beyond just service level
HappyHQ‘s Co-Founder, Janine Jacobs published an article in Startups Magazine. …… The best analogy I ever read about starting your own company is there’s no detailed map to guide you — you have to create your own. That’s why core values become extremely important navigators for any company big or small. Considering the uncharted nature […]
People metrics: the final piece of the puzzle for Gibsons
Case Study People metrics: the final piece of the puzzle for Gibsons The Challenge: With ‘people’ at the heart of everything they do, Gibsons partnered with HappyHQ to help them better understand what a people-first culture means to everyone to create and embed the right culture goals alongside its ‘Investors in People’ culture strategy. Industry: […]
Pixel-Perfect Principles: Celebrating a Decade of Design with Genuine Core Values for KOTA
Case Study Pixel-Perfect Principles: Celebrating a Decade of Design with Genuine Core Values for KOTA The Challenge: A creative web design agency renowned for working with world-class brands, creating award-winning work. KOTA wanted to come together to create a genuine set of heartfelt values at its core. As a remote team spread across different geographies, […]
Building People-First Culture Foundations for I Love My Job’s Remote Team
Case Study Building People-First Culture Foundations for I Love My Job’s Remote Team. The Challenge: For over a decade, I Love My Job has been revolutionising the recruitment industry by not just finding others jobs they love but also by creating a workplace where team members love what they do. Since 2020, I Love My […]
Putting people at the heart of culture goals for The Halo Group
Case Study Putting people at the heart of culture goals for The Halo Group The Challenge: With a strong emphasis on fun, laughter, and doing things differently, Halo wanted to prioritise company culture to navigate the challenges and uncertainties faced by the events industry. HappyHQ deliverables: Culture Mapping Six-Month Culture Goals + Roadmap Purpose/Values workshop […]
